Professional Summary
Senior technical product leader with 25 years in regulated pharma. Fluent across
engineering, product management, and program delivery, with a career focused on emerging
technology and new product categories: Pfizer's first digital therapeutic, its global HCP
digital platform, an enterprise Agentic AI platform on Microsoft's AI stack, and now its
first clinical-trial PDURS product. Repeatedly tapped to lead first-of-kind programs
because I move comfortably between executive strategy, technical architecture, and the
build itself – and I build the high-performing teams that deliver.
Experience
Senior Director, Technical Product Lead
December 2025–Present
Pfizer — Digital Health & Medicines
- Lead end-to-end technical delivery of PDURS digital health products for clinical trials, orchestrating internal engineering, medical content, clinical operations, customer experience, regulatory strategy, and an external development partner.
- Stood up a new vendor partnership under a 6-month delivery timeline, driving all quality and supplier assessments to comply with Pfizer's SDLC, Clinical Quality, and SaMD frameworks.
- Mobilized the program from approval to first sprint in two weeks, sequencing the full feature set against the clinical trial launch timeline.
- Drive alignment across 6 functional teams on plans, dependencies, and decisions to keep delivery on track.
- Own the external vendor relationship end-to-end, from requirements and design through operational readiness for a planned 500-participant trial across ~40 sites.
- Directed a 3-person engineering team that built a custom rules engine and experience emulator, personalizing content delivery from a library of ~1,200 assets to each participant's unique circumstances and the trial design, to validate the experience and de-risk scope ahead of vendor build.
Senior Director, Delivery Lead
April 2025–December 2025
Pfizer — Agentic AI Platform & PfizerOne
- Drove foundational architecture, standards, and enablement for Pfizer's enterprise Agentic AI Platform, built on Microsoft's AI ecosystem (Copilot, Copilot Studio, and Azure AI Foundry).
- Led the design of a reference architecture for AI agent development with the Azure hosting team and Microsoft forward-deployed engineers, including hosting patterns to minimize latency across Microsoft platforms.
- Delivered actionable documentation, best practices, and reusable components for pro-code and low-code agent development – spanning ALM, eval frameworks, and multi-agent orchestration – by leading 3 colleagues and several Microsoft developers over an 8-week effort.
- Created an AI agent tooling decision framework to help builders select the right Microsoft tech stack and socialized it through Client Partner meetings and enablement forums.
- Led technical delivery of the PfizerOne agent, working hands-on with emerging agentic AI tooling to troubleshoot, experiment, and define implementation patterns. Presented findings and a recommended path forward to executive leadership.
- Partnered with Colleague Solutions to plan the citizen developer program rollout, including cost modeling and a usage monitoring strategy to govern adoption at scale.
Senior Director, Product Manager
July 2022–March 2025
Pfizer — Digital Health & Medicines
- Joined Digital Health & Medicines – a new revenue-generating Pfizer Digital org – at inception, growing with the org through start-up, delivery build-out, and platform product management.
- Owned the dCBT platform and roadmap, leading planning and delivery across clinical, commercial, and technical workstreams.
- Delivered V1 of Demy, a personalized migraine management app launched to all employees of a partner company, built on the new dCBT platform.
- Established the DHM product delivery model, leading 3 development teams (~20 cross-functional contractors and colleagues) through 4 product increments while meeting both Agile and Pfizer SDLC requirements.
- Led the data acquisition workstream for the RHS Covid, Flu, and RSV algorithm — issued an RFI to real-world data & evidence vendors, managed data inventory, and partnered with the Data Science team on source evaluation.
Director, HCP Products & Solutions Delivery Lead
August 2019–July 2022
Pfizer — Commercial Creation Center
- Led technical delivery of PfizerPro – Pfizer's global digital platform for healthcare professionals – across the US, UK, and all underlying brand sites. Owned engineering delivery, Agile transformation, supplier oversight, and an $8M program budget.
- Led the global rebuild and relaunch of the PfizerPro web publishing platform, inclusive of backend CMS, site authoring tool, design system components, and market-specific features and functionality.
- Drove transformation from Scrum to SAFe, scaling an Agile Release Train from 3 to 8 development teams over ~12 months.
- Served as single point of contact and escalation for 4 strategic suppliers, indirectly managing ~50 contractors across a matrixed delivery org.
- Led career development and growth of internal colleagues across the HCP Products team.
- Established delivery standards spanning Definition of Ready/Done, QA, and knowledge transfer to support and operations.
Senior Product Owner, HCP Engagement
July 2017–August 2019
Pfizer — Digital Solutions and Emerging Technologies
- Served as product owner for Pfizer's HCP digital engagement portfolio, architecting the vision and securing investment for the HCP Experience Platform.
- Created a $25M 5-year capital and business case for the HCP Experience Platform, approved at the full ask, funding the multi-year build and global rollout.
- Led proof-of-concept work that shaped the HCP Experience Platform's foundational design.
- Oversaw a ~10-person cross-functional development team through the platform's initial creation and delivery.
- Organized and ran quarterly design and technical alignment workshops with 15–20 cross-functional participants.
Mobile Program & Engagement Manager
September 2013–July 2017
Pfizer — Mobile and Emerging Technologies Center of Excellence
- Led the build-out and delivery of Pfizer's enterprise mobile app portfolio – spanning patient, HCP, sales force, and colleague-facing apps.
- Oversaw the launch of multiple enterprise mobile apps, including LivingWith, EmotionSpace, MYRA, and Oncology PINpoint.
- Built a structured PMO practice with SDLC and quality standards, managing a rotating team of 10–20 service PMs and overseeing vendor delivery across the portfolio.
- Reduced monthly portfolio reporting time by 85% by implementing Salesforce Milestones PM.
- Helped define Pfizer's enterprise mobile strategy in partnership with Digital Business Partners and brand teams across all business units.